Service Your Ride

Why do we only offer a few types of services?  We at Velo Therapy feel people should pay for what they need, not what they are sold or try to fit into.  Can we do anything?  Almost.  We have the latest tools, vast experience, factory trained staff and basic desire to a damn good job.

First Free Service

You recently bought a bike from Velo. Need that first adjustment and check over

  • Braking system check
  • Driveline System check
  • All hardware and bolts torqued and checked
  • Fork and shock air checked, and pivots tightened
  • Tyres checked
  • Test Ride

Book Now

Bikes bought elsewhere. Please book Essential


Basic service to make sure driveline, brakes and tyres are working safely and properly

  • Braking system check
  • Driveline system check
  • All hardware and mounting bolts torqued and checked
  • Fork and shock air checked, and pivots tightened
  • Tyres checked
  • Test Ride
  • Rider touch points checked

Book Now

Exclusions: Bike washing.

Online Bike Build

This is for customer that bought a bike online. Have us do it right and save you in the long term.

  • Bring it in a box or assembled.
  • Set up and torque of all systems as new ride
  • Trust us to build your new bike right. We wont judge.

Book Now

Additional: If a brake flush or cutting stem required, will be charged as time take. Parts additional


This is your bread and butter service. Running perfectly and looking fresh

  • This includes everything in the ESSENTIAL service, plus
  • Bottom bracket clean and checked
  • Drivetrain removed and cleaned
  • Wheels trued on the bike
  • Bike wash, polish
  • Cables and brakes replaced as required
  • *E-Bike diagnostic / updates
  • *Service full suspension

Book Now

*E-bike and Full Suspension MTB additional $25 / $35

Major Overhaul

This is for the customer looking for perfection, detail and the perfect ride

  • This includes everything in the Annual service, plus
  • Removal and service of bottom bracket
  • Headset Removal and service
  • E-Bike diagnostic, battery test and check wiring
  • Replace all housing and cables
  • Tension all spokes and align wheels
  • Remove and lubricate all links and pivots
  • Flush Brake Lines

Book Now


*E-bike and Full Suspension MTB additional $25 / $35

Mobile Servicing

Why Mobile service?

We can come to you.  We currently have a nice little Caddy fitted up ready to repair your bikes at your office, home, or local group.

The costs is an additional $20 extra than our normal rates per service with a min spend of $170.00   If there are 3 bikes or more all receiving a basic service we will not charge the additional fee and we will service at the same rate as the shop.  Currently this is not available to book online.  Please call us with the details of bikes including gearing so we can prepare.  Be ready to be blown away


  • 5 star review  Ryan and his team are absolutely amazing to deal with. First class bike set up and anything to do with repair and maintenance, they are spot on. Bonus is that... read more

    thumb Nathan Biggins
    November 17, 2021

    5 star review  Friendly and passionate service. Took an old bike in to get serviced and they cleaned it up so nice. Then when I got a puncture they changed the tube for... read more

    thumb Louis Peake
    October 28, 2021
  • 5 star review  This has been my second experience with Velo Therapy for servicing my bikes and both times with Ryan and Brooke have been exceptional. Very reasonable pricing, knowledgeable staff, friendly and... read more

    thumb ben morgan
    October 11, 2021

    5 star review  Great coffee from the Cafe and a good selection of bikes to drool over whilst waiting for the rain to stop. We'll definitely be back!

    thumb James Wood
    December 3, 2021
  • 5 star review  I’m very impressed with Velo Therapy; my daily ride feels like new after an annual service and they’ve helped me with an emergency repair since then. The staff are friendly.... read more

    thumb Si Fi
    November 6, 2021

    5 star review  The guys at VeloTherapy are awesome. Great advice. Great price and service to turn around a new set of wheels and rubber to breath some more life into my bike.

    thumb Paul Krasey
    December 15, 2021
  • 5 star review  My daughters bike had a gear issue and the Team at Velo Therapy diagnosed the issue on the spot. They said return in two days and it will be fixed.... read more

    thumb afonso Lai
    October 30, 2021

    5 star review  I bought a Focus Jam from these guys. The whole experience was very easy, informative and generous. Ryan sent me all the information I needed on the bike within a few hours... read more

    thumb Nathan d
    October 5, 2021
  • 5 star review  Absolutely lovely staff! Left my bicycle for a service and it was ready in a couple of hours better than when it was new. Conveniently located just across the road... read more

    thumb Ilia Frenkel
    December 28, 2021




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